Sanguine Wine Club Terms & Condition

WINE CLUB TERMS & CONDITIONS: 

 By subscribing to the Sanguine Estate Wine Club you agree to be bound by these terms and conditions (Wine Club Terms & Conditions) which are to be read in conjunction with Sanguine Estate Winery Website Terms and Conditions. If there are any inconsistencies between these terms, the Wine Club Terms & Conditions will prevail.


 1. General

By joining the Sanguine Estate Wine Club you are committing to purchasing a minimum quantity of wine per annum (based on your membership level) and in return receive the % discount and other benefits (based on your membership level) .

The Sanguine Estate Wine Club is not a subscription club so your credit card will not be charged and wines won’t be delivered unless you have specifically placed an order via our online shop, over the phone, at an event or at our cellar door.


2. Excluded Wines

Sanguine Estate Kindred Shiraz including dozen deals and 4 dozen deals are specifically excluded from the Wine Club Subscription 


3. Delivery

Delivery Notification

Upon placing an order we will arrange dispatch of your chosen wines. 

 It is your responsibility to ensure that the correct contact details (delivery address and email address) are up-to-date. You can update your contact details through your portal or by emailing info@sanguinewines.com.au or by phone on 03 5433 3111.

Excluded Delivery

We are unable to deliver at this present time to the following postcodes:

NT Near NT1 800-802, 804-821, 828-851, 853-853, 860-861, 870-871, 873-879, 906-999

NT Remote NT2 803-803, 822-827, 852-852, 854-859, 862-869, 872-872, 880-905


Postcodes not listed above

All wine orders are sent using either Australia Post’s or Aramax at their standard delivery rates at the time.

Delivery Timings

Please allow at least 5 to 10 business days for delivery. All wine orders are sent using either Australia Post’s or Aramax standard delivery.

 

4. Altering or Cancelling

You may update your details through your portal. However, to change your membership level or cancel your membership please email Info@sanguinewines.com.au or call (03) 5433 3111. 

 Cancelling your membership

If you wish to cancel your membership after the first anniversary of your membership, you can do so at any time by calling us on (03) 5433 3111 or emailing us at info@sanguinewines.com.au. 

 Cancellations by us 

As membership to the Sanguine Estate wine club is in high demand, if an order has not been processed for more than 12 months, Sanguine Estate Winery may, within its reasonable discretion, cancel your membership. Sanguine Estate Winery will contact you via phone or email at least 14 days before cancelling your membership to ensure you are provided sufficient notice and opportunity to rectify.  

 

5. Alternate Product

All products (including vintages of products) in subscription boxes are subject to availability. In some cases, products that were planned to be included in subscription boxes may become unavailable. If a product becomes unavailable, an alternative product of equal or greater value will be substituted at no additional cost.

Where a product has been substituted, tasting notes for the substituted product may not be available.


6. Not for resale

 Sanguine Estate Winery reserves the right to limit sales to retail quantities. You are not permitted to resell products or use products for trade purposes.


7. Privacy

We value your trust and take the protection of your personal information very seriously. Nova Edition Pty Ltd (ABN 87 007 007 801), trading as Sanguine Estate, collects your personal information when you place an order with Sanguine Estate Winery. To find out more information on the way in which we collect, hold, secure, use and share your personal information, please refer to our Privacy Policy.

 

8. Changes to Terms & Conditions

Sanguine Estate Winery reserves the right to modify or cancel subscriptions at any time with at least 7 days’ notice to you. This includes, but is not limited to, changing the prices of subscription boxes.

 

Last Updated: 14 June 2024 

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